Contact Us

Send Us a Message
We'll respond within 1–2 business days
Zambian mobile numbers only
Minimum 10 characters. Please provide as much detail as possible so we can assist you effectively.
Contact Information
Email
money-well.online@dimewell.app
General inquiries and support
Phone
+260 77 1466101
Monday – Friday, 08:00 – 17:00
Office Location

TWOFOUR DIMEWELL LIMITED
Lusaka, Zambia

Full address available on request
Business Hours

Monday – Friday: 08:00 – 17:00
Saturday: 09:00 – 13:00
Sunday & Public Holidays: Closed

What to Expect
  • Confirmation
    You'll receive an immediate on-screen confirmation that your message has been received.
  • Response Time
    We aim to respond to all inquiries within 1–2 business days.
  • Urgent Matters
    For urgent loan application issues, please call our support line directly.
  • Existing Applicants
    If you already have an application, include your reference number (e.g., DML-2026-XXXX) for faster service.
Quick Links
Frequently Asked Questions
Find answers to common questions
Loan Products
View our full range of loan products
Loan Calculator
Estimate your monthly repayments
About DimeWell
Learn about our company and mission
Register Now
Create your account and apply for a loan
Our Office
TWOFOUR DIMEWELL LIMITED

Lusaka, Zambia

Full office address and directions are provided upon request.
Please contact us by phone or email to schedule a visit.

Customer Support

For help with your application, document uploads, or general questions about our loan products.

Email Support
Employer Partnerships

Interested in registering your organisation as a verified employer on the DimeWell platform?

Partner With Us
Report an Issue

If you have a complaint or need to report a problem with our service, we take your concerns seriously.

Submit Complaint

Prefer to Apply Directly?

Skip the contact form and start your loan application now. It takes less than 5 minutes.

Create Your Account Log In

Need help first? Visit our FAQ page